If you’ve never used one before, “meet and greet” can sound like an airport perk reserved for celebrities. At Hazrat Shahjalal International Airport (HSIA), it’s actually a practical, affordable service that solves a very specific problem: the space between the airplane door and the car outside.
That gap includes immigration queues, baggage claim, customs, and — for departures — check-in counters, security, and the walk to the boarding gate. For a first-time flyer, an elderly parent, or someone travelling with small children, this stretch is often more stressful than the flight itself.
What’s actually included
A meet and greet assistant is a real person, not an app or a kiosk. They wait for you at an agreed point (the arrival hall after immigration, or the departure kerb) holding a name placard, and stay with you until you’re safely handed off — to your car, your family, or the boarding bridge. Along the way they help with:
- Navigating immigration and customs queues
- Baggage claim assistance
- Check-in counter guidance for departures
- Basic Bengali/English interpretation with airport staff
- Coordination with your driver or waiting family
Who benefits most
- Elderly parents flying alone to reunite with children abroad
- First-time international travellers unfamiliar with HSIA’s layout
- Passengers with tight connections who need faster movement through the airport
- Families who want real-time WhatsApp updates while relatives wait outside
What it isn’t
It’s not a substitute for airport security or immigration staff, and it doesn’t bypass any official procedure — an authorized assistant works within HSIA’s protocols, not around them.
If you’re booking for a parent or relative, our Meet & Greet service starts from ৳500 per person, with pricing confirmed before you pay anything.
